All guest accommodations, as well as all indoor common areas, are receiving a “deep clean plus.” It has always been our practice to put every guest accommodation and all public areas at Pineapple through what we call a “deep clean” twice a year.
In addition to what is typically done, we now undertake floor to ceiling cleaning and disinfecting of all our rooms, of every surface, inch by inch. And yes, this includes sanitizing of TV remotes, doorknobs, light switches, and much more. This detailed COVID-19 cleaning and disinfecting will be in place during your stay as well as once rooms are turned over.
We have invested in a botanical disinfectant cleaning system that will be used both indoors and outside property-wide. It is a machine powered mist, similar to what major airlines and hotels use to disinfect their cabins and accommodations. Rest assured, it meets all EPA requirements, is toxic-free and eco friendly.
Guests are offered the option of full-service daily room cleaning or having us simply drop off items that need to be replenished. All employees are required to wear masks, at least for the time being. Employees have their temperature taken upon arriving for work, and are sent home should there be any indication of a fever. We have added several hand sanitizer stations throughout the property, as well as individual hand sanitizer bottles in each room, and the common areas. We urge guests to wear masks per Broward County/ CDC recommendations, whenever in our office/ reception area (with the exception of while eating breakfast). Masks are made available to all.
We’ve looked at every foodservice item we offer, and made changes to how they’re presented, without sacrificing quality.
We’ve rearranged our pool seating areas, and added more sundeck space to better adhere to social distancing recommendations.
Pineapple is a unique resort in terms of its size and privacy in our gardens and grounds. Since we do not have the typical space limitations of other properties, any congregating can be easily resolved.
With 2 pools, 2 Jacuzzis, and lots of lush nooks and crannies where you can relax privately, an undisturbed atmosphere awaits your visit.
Our full-service gym will now be by appointment only, limited to you and your traveling companion only, and thoroughly cleaned and disinfected in between appointments.
We’ve also added a new contact-free check-in service called PINEAPPLE EXPRESS! It allows guests to check-in without a formal check-in process, and proceed directly to their room on arrival.